Locate Your Work Order

Your work orders are visible in the Motili Platform when you log in. If you have a large number of work orders, you can filter or search them.

Search

From the Work Order page, click the drop-down next to the Search bar and choose how you want to search: by address, work order number, assigned technician, and so on. You can also type information in the Search bar and click Search.
Use the filter to choose how you want to search: by address, by client, Work Order number, and so on.
Tip: If you are looking for more work, click Available Jobs.


Filter

See all jobs assigned to you within a specific zip code and radius within that zip code

  • On the Advanced Filters dialog, type the zip code.
  • Click Radius from Zip Code and choose the size of the area you want to see (for example, a 50-mile radius).
  • (Optional) Select Display Results from Closest to Farthest.
  • Click Save.
    Enter the zip code and choose the radius to see work orders.

Find a work order for a specific project

  • On the Advanced Filters dialog, click Projects under Job Type.
  • Click Project and choose the project name.
  • Click Save to see all work orders assigned to you for this project. If you don't have any assigned jobs, the Job Type filter does not appear. You can also filter by job type (Diagnostic, Preventative Maintenance, Repair, and so on).

Locate specific types of work orders

  • On the Advanced Filters dialog, click Type and choose which work orders to display. You can choose more than one type.
  • Click Save.
    Locate all Diagnostic work orders dispatched during specific days in July that have a problem the work order's requirements.
    Tip: Click Clear All to remove all filters.

Use these guidelines when completing a work order:

  • You can also use Motili's Mobile App to complete a work order. See the Mobile Support Site.
  • You cannot do any work associated with a work order until you check in.
  • You can track a work order by changing the job notifications. See Change Job Notifications.
  • If you're looking to take on new work, you can view jobs that need a technician by clicking Available Jobs. For more information, go to See Available Jobs.

Troubleshooting

  • If the work order just came through, click your browser's Refresh button.
  • Motili does not place the equipment order until it is approved by the client.
  • If you don't see your work order, call or email Motili Support.

See Also